uberbummer 10 months ago
I was so excited to get my sister a super weird and awesome custom paddle with the faces of her best friends on either side. She loves playing ping pong, and who wouldn’t want to hit some balls with your best friends’ faces?
I ordered the custom paddle from Uberpong on Nov. 8th, 2016. Twenty days later, the paddle had still not shipped. I reached out to customer service and Dave was kind enough to expedite the order, which arrived soon after.
Unfortunately, the rubber sheets were not properly aligned on the wooden paddle. The top of the paddle was sticky from the adhesive that should have been touching the wood. From a visual standpoint, the paddle looks pretty tacky as a result. I was told by Uberpong that this happens occasionally, and that they do not offer refunds or replacements when they don’t get it right the first time. They did offer me a CRAZY discount - 5% discount on my next order! - but why would I take that gamble? I’d probably just end up with another non-refundable defective paddle. Oh, and they offer that same insanely generous 5% discount code for free on their Facebook anyway.
All in all, a pretty disappointing experience. Would not purchase again, but would enjoy having a beer with Dave, who seems like a good chap despite his paddles.
GenElectric on 3/13/2014
Just your every day 2 dollar bat with artistic designs. good for recreation, and non competitive play!